Eastern healthcare pvt.ltd project report

 

Executive Summary
Project Title	Eastern Healthcare Pvt. Ltd.
Date Prepared	19/06/2011
Project Manager	Name (Project Manager)
Project Sponsor	Name (Chief Executive Officer)
Organization Overview and General History	Eastern Healthcare Put Ltd aims to provide an integrated healthcare system with a vision to create healthy communities, ensuring that the residents of Queensland have access to quality health care. The hospital has evolved and developed across the region for meeting the health care needs of the residents of Queensland.
Scope Overview	Eastern Healthcare Put Ltd will focus on providing services in the following areas Don't use plagiarized sources. Get Your Custom Essay on Eastern healthcare pvt.ltd project report Just from $9/Page Order Essay ·         Emergency ·         Surgery ·         General Medicine ·         Gynecology and Obstetrics ·         Renal and Dialysis ·         Pediatrics ·         Palliative care ·         Support and ancillary services including laboratory, pharmacy, imaging, etc. The objectives of the project include ·         Meeting patient’s access needs ·         Maximizing effective clinical outcomes ·         Enhancing patient experience ·         Access to emergent and urgent care

 

Project Summary
Project Title	Eastern Healthcare Pty Ltd.
Project No	ESD-T-Ind002
Originator Revision No. & Date	Name ( Project Manager)	Date:19/06/2011

 

Project Definition/ Scope
Background	The project is intended to optimize the scope and size of the services within the existing funding allocated. The project aims at setting up of the hospital through various activities involved under the head Hospital Commissioning and Hospital Management. A Project management team led by the Project Manager reporting to the CEO will be responsible for all the activities from initiation until completion of the project.
Project Purpose Statement	The purpose of the project include 1)    Creation of a new community-based care concept by the end of Dec 2011 2)    Improve the efficiency as well as the effectiveness of the patient intake as well as the flow processes in the field of health care. 3)    To make the most effective use of human resources  for improving the quality of the patient care
Project Objectives (SMART)	·         Use best practice evidence as well as guidance for designing the space ·         Creation of medical practices which will exceed the expectations of the patients ·         Increase in the number of patients by 15% per year through superior performance ·         Average visits per month 200 to 250  patients in the first 10 months  and 300+ patients at the beginning of next year
Approval Process	The following approval process will be followed prior to the implementation 1)    Project Manager approval 2)     Vice President – Projects approval 3)    CEO approval
Project Inclusions & Exclusions	The following inclusions will be made: ·         Writing of some administrative policies and guidelines ·         Recruitment and training ·         Budgeting The following exclusions will be made: ·         Legal and Regulatory requirements will be out of the scope of the projects ·         Approval of all policies and procedures
Project Deliverables	1)       Project charter  including the stakeholder analysis, risk assessment as well as a communication plan 2)       Establishment of a project team 3)        Establishment of a steering committee 4)       Reporting schedule and approval path 5)       Budget recommendation 6)       Implementation timeline 7)       Staffing Plan 8)       Service Delivery Plan 9)       Training Plan 10)   Transition process 11)   Evaluation process and tools
Project Benefits	·  Setting up of a high-quality health care system to the residents of the area. ·  Creation of medical practices that serves the community ·  Configuration of hospital services with greater integration and coordination ·  Clinicians and community members will be engaged  to ensure success
Constraints	Challenge will be to gain acceptance in the community. The time of clinicians and physicians to become engaged is another constraint.
Assumptions	It has been assumed that the construction of the building for the purpose has been completed and is ready to be occupied.

 

 

Force Field Analysis

 

Resisting forces					Driving forces
	Budget constraints				Meeting regulatory requirements
	Shortage of resources				Strong management support
	Lack of buy-in from the community				Increase in the demand for health services
-5	-4	-3	-2	-1	0             1	2	3	4	5
Strong				Weak					Strong

 

Scope Management Plan
Scope of Management Process	1.       Changes in the project scope presented at weekly project team meetings 2.       Proposed variations are submitted to Project  Manager and Vice President- Projects   and the CEO 3.       All changes  are documented during the weekly meetings and the reports are submitted to the Vice President Projects 4.       The minutes of the meeting are distributed to the project team along with the modified project charter
Measuring Scope  Management	The items are reviewed during monthly stakeholder meetings.
Review Process	Documents will be sent for review to all the project team members and a final sign off would be obtained from the concerned Business Unit Heads.

 

Stakeholder Analysis
Stakeholder	Input/Influence	Requirements/Expectations
CEO	Organizational interests, appropriate funding, approval of the project	Regular updates from the project manager through the monthly meetings
Vice President – Projects	Approval	Monitors and Tracks the project
Project Team	Operations, Documentation	Adherence to the project schedule
Physician Leaders  from each Business Units	Setting benchmarks, efficient use of resources	Participation in the Physician Leaders group, in Steering committee meetings.
Administrative leaders from each Business Unit	Setting benchmarks, efficient use of resources	Participation in the Physician Leaders group, in Steering committee meetings.
Staff	Training and orientation to new roles	Active participation, face-to-face meetings, feedback.

 

 

Human Resources
Project Leader	Project Manager
Project Initiated by	CEO
Project Team	Staff required for the duration of the project. Specific tasks are allocated to each team member.  The Project team comprises of the Project manager, Administrative assistant, Logistics executive. There are sub-teams responsible for IT, Risk management, Materials, management, People management, Finance, Infrastructure services
Additional Internal Resource Requirements	1.       Department Mgrs 2.       Physician leaders 3.       Administrative Leaders
Ongoing Resources Required	Training Officer Interior Design and Planning Consultant
External Suppliers / Contractors	A basic requirement for the approval of the project is that only internal staff are utilized. There may be a relationship established with suppliers for setting up the necessary infrastructure, purchase of materials and equipment.

 

 

Milestones/ Timing Plan
Project Time Line/Deadlines
July 30 to September 31, 2011	Project Charter Approval including Stakeholder analysis, risk assessment  and communications plan, Confirmation of project team members, Confirmation of Steering committee members
October 30,- December 31, 2011	Hospital Commissioning –          Procurement of equipment and supplies –          Recruitment and training of staff –          Defining hospital organization and processes as well as procurement and installation of (HIS) –Hospital Information Systems –          Definition of future pricing as well as marketing and sales of services –          Operationalization of the hospital.
January 2012 – March 2012	Pre-operational management activities –          Creation of a Mission and Vision Statement –          Definition of the Master Budget –          Preparation of administrative policies and guidelines –          Preparation of  the medical guidelines –          Set up a chart of accounts –          Marketing for pre-operations –          Establishment of hospital policies –          Defining different insurance packages
April 2012 to June 2012	Post Operational Management Activities –           Provisional leadership and guidance of staff –          Creation of a business strategy –          Establishment of  organizational structure –          Optimal utilization of given financial and human resources –           Achievement of profitability in terms of financial results (profit/loss), cash flow and return on investment (ROI) –          Creation and development of a culture of performance –           Implementation and fulfillment of international quality standards
July 2012	Post-implementation Assessment; Evaluation report
August 31, 2012	Project Formally Closed, Generation of Close Out report

 

Gantt chart

 

The activities include

 

Project Charter Approval including Stakeholder analysis, risk assessment  and communications plan, Confirmation of project team members, Confirmation of Steering committee members

Hospital Commissioning

Procurement of equipment and supplies

Recruitment and training of staff

Defining hospital organization and processes & Hospital Information Systems

Definition of future pricing as well as marketing and sales of services

Operationalization of the hospital.

Pre-operational management activities

Creation of a Mission and Vision Statement

Definition of the Master Budget

Preparation of administrative policies and guidelines

Preparation of  the medical guidelines

Set up a chart of accounts

Marketing for pre-operations

Establishment of hospital policies

Defining different insurance packages

Post Operational Management Activities

Provisional leadership and guidance of staff

Creation of a business strategy

Establishment of  organizational structure

Optimal utilization of given financial and human resources

Achievement of profitability in terms of financial results (profit/loss), cash flow and return on investment (ROI)

Creation and development of a culture of performance( training)

Implementation and fulfillment of international quality standards

Post-implementation Assessment; Evaluation report

Project Formally Closed, Generation of Close Out report

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gantt chart

 

 

 

 

 

 

Task	Authorized By	Person Responsible	Authorising Signature	Date	Conditions (if any)
Project Charter Approval				June-2010 to August 2010
Hospital Commissioning				August 2010 – October 2010
Procurement of equipments and supplies
Recruitment and training of staff
Defining hospital organization and processes & Hospital Information Systems
Definition of future pricing as well as marketing and sales of services
Operationalisation of the hospital.
Pre-operational management activities				November 2010 t0  Dec 2010
Creation of a Mission and Vision Statement
Definition of the Master Budget
Preparation of administrative policies and guidelines
Preparation of  the medical guidelines
Set up chart of accounts
Marketing for pre operations
Establishment of hospital policies
Defining different insurance packages Post Operational Management Activities Provisional leadership and guidance of staff Creation of a business strategy Establishment of  organizational structure Optimal utilisation of given financial and human resources Achievement of profitability in terms of financial results (profit/loss), cash flow and return on investment (ROI) Creation and development of a culture of performance( training) Implementation and fulfilment of international quality standards Post implementation Assessment; Evaluation report Project Formally Closed , Generation of Close Out report

 

 

 

Budget Analysis
Legal and Accounting	AUD 5000
Insurance	10000 AUD
Marketing	20000 AUD
Computer	30000  AUD
License	320 AUD
Communications	1500 AUD
Equipments	70000 AUD
Office Supplies and Furniture’s	60000 AUD
Total Start up Cost	197820 AUD
Start up Assets
Cash Required	100000 AUD
Other Current Assets	0
Long term assets	225000 AUD
Total Assets	235000 AUD
Total Requirements	432820 AUD

 

Cost Management
Resources Required	Provided in the Gantt chard for resources required at each stage	Cost ($)
HR Resources	Defined in the
External Contractors	Approval should be sought for the purchase of new equipments and supplies
Input	Inputs obtained from stakeholder meetings, followed by project team meetings.
Estimating	Quotes have been sought to estimate the cost of equipments and supplies purchase. Approvals for cost exceeding AUD 150 needs stakeholder approvals.
Contingencies and Changes	An extra 100 hours has been scheduled to meet the contingencies in the project. An additional of 10% is also set for meeting unforeseen costs.
Cost Control	The formal budget is still to be approved, however the team members will keep a copy of the receipts and this will be submitted to the Project Manager.
Completion	Budget control would be an important agenda in all team meetings and the adherence of the project to the scheduled timeline will be review in all team meetings.
Resources Required	See Gantt chard for resources required at each stage
HR Resources	See project scope

 

 

 

Project Quality Management
Deliverables	The following outcomes will be met upon completion of this project: 1)       Project charter  including the stakeholder analysis, risk assessment as well as communication plan 2)       Establishment of project team 3)       Establishment of steering committee 4)       Reporting schedule and approval path 5)       Budget recommendation 6)       Implementation timeline 7)       Staffing Plan 8)       Service Delivery Plan 9)       Training Plan 10)   Transition process 11)   Evaluation process and tools
Objectives	The above outcomes will be measured through: 1.       Evaluations 2.       Customer  satisfaction survey 3.       Patient load data
Standards	The Standard deliverable will be set against the industry standards in Health care
Levels	Levels of quality will be measured against Accreditation Body standards.
Criteria	The above quality features will be measured against project scope, which has been approved by stakeholders.
Quality Assurance	Standing agenda item for team meetings (see attachment 1).
Tools	Specific project management tools will be used for tracking the progress of the project and for appropriate  documentation
Monitoring	Team members report back at team meetings – Project manager to document and review all decisions taken during the project team meeting
Rectification	Quality problems will be analysed during one on one meeting. Constructive feedback will be discussed with team members to ensure standards are met
Communication	Quality updates shall be sent to stakeholders at stakeholder meetings.
Quality Improvement	Quality Management will be an agenda item at the project review meetings. This document will be circulated to the project team members and stakeholders, and be stored in the project database for future reference.

 

 

 

 

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