ICMT: The Future of ICMT
The Future of ICMT: ICMT
What is the future of ICMT? How will ICMT affect today’s employees?
A lot can be said about the future of ICMT and connectedness in the organizational setting. What is rather obvious though is that the degree of connectedness in the organization will continue to increase over the coming years. This is particularly the case in the U.S. following the government’s announcement of a plan to make high-speed wireless infrastructure available to 98% of Americans regardless of where they live and work by 2021 (White House, 2011). The plan focuses on making more airwaves available so that enhanced smart phone users can access the internet easily for work, play and learning purposes (White House, 2011). If this plan is implemented, the internet will become more accessible and people more connected. In the organizational setting, employees will be better connected not only to their managers and supervisors, but also to other employees.
This high degree of connectedness will affect employees both positively and negatively. On the positive end, employees are likely to become more productive, with higher level of efficiency. This is because the high degree of connectedness allows them to easily seek clarifications from their supervisors, and share crucial information with each other regardless of their geographical locations. This would ensure that work keeps going even when the supervisor is not physically present. Moreover, employees would be able to improve their knowledge base and skill sets by linking up virtually with mentors and experienced professionals in their respective fields, and participating in online training programs.
On the other end, however, the high degree of connectedness would reduce the frequency of face-to-face interactions in the organization, and this could affect our social lives, as well as levels of motivation and loyalty. When people interact so much on virtual platforms, they reduce the amount of time spent interacting physically (Gray, 2012). A supervisor will find it more convenient to send an email to their employee than summon them to their office and give instructions in-person. Virtual interactions may not yield as much relational satisfaction and motivation as physical meetings. If such tendencies are left unchecked, employees could begin to lose touch with their managers; and this could negatively affect their loyalty and commitment to the organization. To prevent this, employees should take an initiative to ensure that computer-mediated communication does not entirely replace face-to-face communication in their lives; rather, the two should be used to complement each other.
Question Two: What are the biggest trends facing organizations when it comes to ICMT?
There are a number of trends facing organizations in relation to ICMT. The first of these is the movement towards green ICT. As the business environment becomes more connected, more and more people will demand smart phones and other mobile devices. The manufacture of these devices, and their very use requires energy. Moreover, these devices release greenhouse gases when in use — it is estimated, for instance, that a PC releases a ton of carbon dioxide into the environment every year (Saha, 2014). If more of these are to be manufactured to meet the growing demand, then the degree of damage to the environment can be expected to be intense. With the government and consumers increasingly aware of this fact, organizations have been forced to take steps to increase their use of green ICT and power management technologies.
The second trend is e-business and ecommerce. With the internet more accessible, more and more organizations and customers are advertising and making their purchases online. Organizations have been forced to undercut each other to make their online shopping platforms more efficient than those of their competitors. Ecommerce and e-business increase efficiency and the scale of business operations; however they also impose upon organizations a serious information security risk. A lot of personal information is provided by customers during these online transactions. These large quantities of personal information open up opportunities for hackers and other unscrupulous persons to conduct fraudulent activities. For this reason, organizations have to invest heavily in technologies for protecting the security of information provided by customers.
A third trend is the digitalization of the financial system. Mobile banking and digital wallets are opening opportunities for software players, and organizations are fast being forced to adapt to the cashless financial system.
These are the major trends shaping the ICMT sector in the U.S. currently. Organizations stand opportunities to capitalize on the same and increase their future profitability.
Gray, D. (2012). The Connected Company. Sebastopol, CA: O’Reilly Media Inc.
Saha, B. (2014). Green Computing. International Journal of Computer Trends and Technology, 14(2), 46-49.
White House. (2011). Technology. The White House. Retrieved January 21, 2016 from https://www.whitehouse.gov/issues/technology
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